Please respect that all cancellations (online and home visits) must be made with 24 hours notice. Appointment reminders will be sent via text 48 hours before your consult. We request that you reply your confirmation or cancellation to these reminders as promptly as possible and within your convenience.
In the event you need to cancel your appointment prior to the 24 hours you will receive a full refund for your cancelled session. If cancellations are made within the 24 hour period of your consult time, a $50 fee does apply (we will refund the remaining amount of your payment). We understand that exceptional circumstances can occur and in these cases exceptions may be made. Please contact us to inform us of your cancellation as early as convenient for you.